People Power: Romain Coumau, Test Stand Customer Support

To bolster growing test stand sales, Romain Coumau joined IFTS in February.

Romain Coumau, Test Stand Customer Support at IFTS in Agen, France.

Romain Coumau, Test Stand Customer Support at IFTS in Agen, France.

Working under the direction of Sales Manager Marion Dalex, Romain works with test stand customers on all matters including, drafting technical documentation (validation reports and user guides), coordinating installing on site at customers’ locations and providing support.

If a problem arises with an IFTS-manufactured test stand, Coumau determines the cause of the problem and sets recovery actions in place.

Coumau graduated from the National Engineering School of Tarbes (ENIT) and brings three years of aerospace customer support experience to his new role at IFTS.

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